AKTIVA Online Services
Services for debtors
Request for one-time deferral of payment
You are basically willing to pay the amount listed in the collection letter – but would like to apply for a deferral of payment? This is basically no problem – you have the possibility to apply for a one-time deferral of payment in an uncomplicated way. However, some rules apply:
Payment date
You should have at least 3 days left until the payment date stated in our letter or agreed with you. If the payment date is less than 3 days away or has already been reached or exceeded, we can no longer stop the follow-up action, which usually involves higher costs. In such cases, please be sure to contact us by phone.
Basically
Deferred payment can only be granted once. After the expiry of the payment period thus extended, further measures will automatically follow, which may entail additional costs.
Deferral
The deferment of payment that can be requested via this form is a maximum of 4 weeks (from the payment deadline in the collection letter). Other arrangements can only be made after personal consultation.